The unit successfully addressed the challenge presented by the different size tortillas and was implemented in all of the chain’s restaurants nationwide.
“We designed the customized steamer with a larger cooking area to accommodate a wider breadth of tortilla sizes. This allowed operators to provide customers with a greater variety of menu items with delicious, evenly melted cheese,” said Pete Hope, National Sales Manager for Antunes.
It only takes seven seconds for the steamer to melt cheese consistently for a number of food items — including tacos, burritos and quesadillas.
The unit also includes an audio alarm that signals employees when the food is ready to serve. This feature allows operators to better manage kitchen production and is useful for drive-thru orders that require employees to complete several tasks quickly.
“Operators were pleased that the unit’s audio feature alerted them when the finished product was ready for drive-thru customers, keeping wait times down and foods hotter,” reported Hope.